Our experience with Spring Valley Hospice was wonderful. My 84 yr old mother-in-law had dementia and started declining, her physical therapist told us we might want to consider hospice. We were like no way not yet but the next couple of days she was getting worse so we called for them to come out and explain the program. I can't tell you enough how much of a relief it was when the social worker came out. We had everything we needed from diapers, a patient lift, bed etc...most of all someone to answer our questions and support us.
I had to call Spring Valley a few times and every time I did, no matter what time 24/7, they either answered our question or came out. Even the director of nursing came out on a Sunday night from Nesbit, MS, (we lived in Byhalia, MS) because their nurses were so busy. He had oxygen and a breathing machine out there in no time from Oxford. When my mother-in-law passed March 21st, 2018 we called to let them know and our nurse and social worker were there very quick and were so comforting and compassionate.
Thank you so much Spring Valley especially the ones that we had contact with. Your hospice program is awesome, I don't think you will ever know how much y'all helped us in so many ways!